Frequently Asked Questions
Everything you need to know about your MAONO experience
What is the typical shipping time for orders?
Most orders are processed within 24-48 hours. Shipping typically takes 3-7 business days depending on your location and the selected shipping method at checkout.
Do MAONO products come with a warranty?
Yes, all authentic MAONO electronics come with a standard 12-month limited warranty covering manufacturing defects and hardware malfunctions.
What is your return policy for audio equipment?
We offer a 30-day return policy. Items must be in their original packaging, include all accessories, and be in like-new condition to qualify for a full refund.
Are MAONO microphones compatible with both Mac and Windows?
Yes, our USB microphones are 'plug-and-play' compatible with Windows, macOS, and Linux. XLR models require a standard audio interface or mixer.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.